Unquestionably, the recruitment and hitching of Marissa Mayer's star to the aging, aching, ailing Yahoo brand and logo could only have been viewed as a positive move for a company that had completely lost touch with the times it lived in, and had thus left many with few reasons to believe. Anymore.
Yahoo somehow had let it all slip away; formerly glittering bejewelled crystals of sand poured out through the widening pores of a veritable pillar of salt of their very own making, converted into a cold, hard new composite that was interlaced with the reality that the dream was almost over.
It piled up around the foundations, and walls, and once it began to seal off the windows and cut off the light, a previously precious "warmth" was gone. And there's a huge difference between feeling "cold" and looking "cool" in the high stakes business of high tech - or in this case, make that mobile tech.
Marissa has been on a shopping spree like almost no other for the past year, and has thrown some twenty-plus start-ups into her shopping cart (presumably using a much more mobile-friendly and up-to-date provider for the online transactions!) since taking the reins at Yahoo. Kudos to her for realising that the linchpins of the company's online image and business, Yahoo News, Yahoo.com and various online communication tools all needed a serious kick in their low-tech rears.
But it's historically been all about advertising, and less about end users of Yahoo. My men on the street tell me that today there is a whole new vibe (maaan) on the 17th floor of their Manhattan offices, with a clear and purposeful switch to start-up atmosphere with teams of engineers running amok riding the new wave. Someone smart (I wonder who?!) made the conclusion that mobile media (make that mobile life!) was the way forward - yet there won't be any Nobel prizes for coming up with that pearl of wisdom. At other companies, it is neither the way forward nor the future. Why? Because that "future" is already here - it is now. Today.
But it's historically been all about advertising, and less about end users of Yahoo. My men on the street tell me that today there is a whole new vibe (maaan) on the 17th floor of their Manhattan offices, with a clear and purposeful switch to start-up atmosphere with teams of engineers running amok riding the new wave. Someone smart (I wonder who?!) made the conclusion that mobile media (make that mobile life!) was the way forward - yet there won't be any Nobel prizes for coming up with that pearl of wisdom. At other companies, it is neither the way forward nor the future. Why? Because that "future" is already here - it is now. Today.
The fact that Yahoo are so far behind is a total indictment of how long and how deeply they have been asleep at the wheel. Somehow, as a shareholder, pictures like the one above, with Ms. Mayer arm-in-arm with a bunch of kids and tech geeks, does not exactly make me go all warm and fuzzy nor all "oh-ah" as I check the share prices which are far from romantic. Profits rose recently, but revenue had slipped, again.
"I'm pleased with Yahoo!'s performance in the first quarter," Mayer said in April, 2013.
"I'm confident that the improvements we're making to our products will set up the company for long-term growth."
While I am glad that our Marissa has confidence, that is hardly a surprise for such an over-achiever, yet it is not enough to keep most of us warm at night. They can create a tech locker room nerdy boys club type of office all they want, and engineer the bejesus out of their creaky old rusty ship but there is one critical aspect that I think that Ms. Mayer should not let get buried in her clear desire to be "one of the lads" - hmm, better make that "one of the lasses" so I don't get bullwhipped for being sexist or politically inappropriate, via some social media tool, on some no doubt ultra-modern uber-mobile technology!
To what do I refer? Well, we will have to go back to web presence 101 for that one. It was called "web content" for a very good reason. I continue to be appalled at the lacklustre (often that's at best, sadly) and much too occasionally woeful excuse (at worst) for content that appears on many news items and blog posts directly associated with the Yahoo brand.
It's all very well recreating the great-free-snacks-and-pinball-machines-and-basketball-hoops playroom already hash(tagg)ed to death by the likes of Microsoft, Google and Facebook - but engineering can only do so much. You can build the most accurate and pristinely perfected car out of some magnificent engineering, all you want, but what if someone fills the tank with diesel and not fine grade unleaded? It's not going to be long before the inevitable stall.
It's all about end user and that user's experience, hands on, when it comes down to it. Mobile versions of the major Yahoo online offerings will only carry the car so far - unless the gas fueling it is of the highest quality possible. In this case, the analogy is that the content is the gas. You can go ahead and spend millions developing the new tools, but unless you attend to issues to do with the content accessed by those tools - you can forget it. Content is king, with a capital K, and there is still much work to be done.
Now it's not shocking that Ms. Mayer is heavily focused on engineering and product development - that's her core expertise. But as CEO, she needs to dive into the deeper end of uncharted waters, and address the content posted with the Yahoo brand tagged to it, especially the Canadian franchise. There are still way too many posts (blogs in particular) with titles and a blank space beneath, or a sloppily written excuse for content with typos, grammatical errors and words that mean nothing at all - collectively implying that the people she called back to head offices for "phoning-it-in" continue to do so - only they do it now from head office. Need an example? Here is an opening sentence on a blog from today, October 10, 2013, on the announcement of the first Canadian writer to win the Nobel prize for literature:
"Celebrated Canadian short-story writer Alice Munro, who announced her retirement earlier this year, has won the prestigious Nobel Prize in Literature, becoming the first Canadian-based to earn the honour."
Did you spot it? These people ripped Yahoo off, and I sincerely hope she knows it. There were one or two names in particular who regularly posted titles with zero content, and I have a funny feeling that these people billed Yahoo for producing "x"such pieces per month, and no one bothered to check the content. Or the blank space beneath the title. It was, is, and should always be a total professional embarrassment to all senior management at Yahoo, and that means Ms. Mayer too.
Yes, I know she bought tumblr, thereby accessing some real content (making a nice change), but it cost her over a billion dollars to do so. It's hard to call your company "The biggest start-up in the world" when you can afford to buy other real start-ups for over one billion dollars to boost your own brand! To date she has acquired over twenty of those real start-ups.
In terms of content, calling Yahoo a "big start-up" is disingenuous. It's only like a start-up in terms of where it's not today, in relation to where it should be, already being a household name and part of the zeitgeist. Yahoo the "start-up" is a true oxymoron. One that Ms. Mayer is not going to get away with much longer. Yahoo will officially be a 20-year-old in 2014, and guess what - it's time to grow up. "Girl, you'll be a woman, soon!" [Urge Overkill, natch!]
But ya gotta give the girl a break - she's trying, at least. It probably is a little cooler to be a yahoo today. But the baby is all grown up, or should be. And we had a honeymoon, which is shortly going to be over too. Either Mayer and Yahoo deliver on the promise of transporting the brand into this decade (or beyond) or I fear that Ms. Mayer will be visiting that beyond in the form of the circumference outside Yahoo world, maybe even before all those young engineers hit their big 3-0.
Marissa - we think you can do it. You probably know you can do it. But engineering is just the mechanics. You need the gas and you need the best drivers - and that can only come with a renewed and reinvigorated overhaul of that dirty word - content. When the day comes that you can look into the Yahoo mirror on the wall, and tell it that you are more than content with your content, then that's the day to yell "Woohoo" into the mirror of Yahoo! ;) - Kevin Mc
It's all very well recreating the great-free-snacks-and-pinball-machines-and-basketball-hoops playroom already hash(tagg)ed to death by the likes of Microsoft, Google and Facebook - but engineering can only do so much. You can build the most accurate and pristinely perfected car out of some magnificent engineering, all you want, but what if someone fills the tank with diesel and not fine grade unleaded? It's not going to be long before the inevitable stall.
It's all about end user and that user's experience, hands on, when it comes down to it. Mobile versions of the major Yahoo online offerings will only carry the car so far - unless the gas fueling it is of the highest quality possible. In this case, the analogy is that the content is the gas. You can go ahead and spend millions developing the new tools, but unless you attend to issues to do with the content accessed by those tools - you can forget it. Content is king, with a capital K, and there is still much work to be done.
Now it's not shocking that Ms. Mayer is heavily focused on engineering and product development - that's her core expertise. But as CEO, she needs to dive into the deeper end of uncharted waters, and address the content posted with the Yahoo brand tagged to it, especially the Canadian franchise. There are still way too many posts (blogs in particular) with titles and a blank space beneath, or a sloppily written excuse for content with typos, grammatical errors and words that mean nothing at all - collectively implying that the people she called back to head offices for "phoning-it-in" continue to do so - only they do it now from head office. Need an example? Here is an opening sentence on a blog from today, October 10, 2013, on the announcement of the first Canadian writer to win the Nobel prize for literature:
"Celebrated Canadian short-story writer Alice Munro, who announced her retirement earlier this year, has won the prestigious Nobel Prize in Literature, becoming the first Canadian-based to earn the honour."
Did you spot it? These people ripped Yahoo off, and I sincerely hope she knows it. There were one or two names in particular who regularly posted titles with zero content, and I have a funny feeling that these people billed Yahoo for producing "x"such pieces per month, and no one bothered to check the content. Or the blank space beneath the title. It was, is, and should always be a total professional embarrassment to all senior management at Yahoo, and that means Ms. Mayer too.
Yes, I know she bought tumblr, thereby accessing some real content (making a nice change), but it cost her over a billion dollars to do so. It's hard to call your company "The biggest start-up in the world" when you can afford to buy other real start-ups for over one billion dollars to boost your own brand! To date she has acquired over twenty of those real start-ups.
In terms of content, calling Yahoo a "big start-up" is disingenuous. It's only like a start-up in terms of where it's not today, in relation to where it should be, already being a household name and part of the zeitgeist. Yahoo the "start-up" is a true oxymoron. One that Ms. Mayer is not going to get away with much longer. Yahoo will officially be a 20-year-old in 2014, and guess what - it's time to grow up. "Girl, you'll be a woman, soon!" [Urge Overkill, natch!]
But ya gotta give the girl a break - she's trying, at least. It probably is a little cooler to be a yahoo today. But the baby is all grown up, or should be. And we had a honeymoon, which is shortly going to be over too. Either Mayer and Yahoo deliver on the promise of transporting the brand into this decade (or beyond) or I fear that Ms. Mayer will be visiting that beyond in the form of the circumference outside Yahoo world, maybe even before all those young engineers hit their big 3-0.
Marissa - we think you can do it. You probably know you can do it. But engineering is just the mechanics. You need the gas and you need the best drivers - and that can only come with a renewed and reinvigorated overhaul of that dirty word - content. When the day comes that you can look into the Yahoo mirror on the wall, and tell it that you are more than content with your content, then that's the day to yell "Woohoo" into the mirror of Yahoo! ;) - Kevin Mc